Frequently Asked Questions
Do you have a question? There's a good chance you'll find the answer here! Check out our frequently asked questions for quick solutions and helpful information. If your question is not listed, please feel free to contact us. We are happy to help you!
We ship our cute baby rompers with love to all addresses within the Netherlands and Belgium.
Yes absolutely! You can return or exchange your item for free within 30 days of receipt. Please contact us and we will send you a return label. Once we have received the item in good condition, we will refund the purchase amount to your account within 2 working days.
Yes, we offer a warranty on our products! You have the option of free returns within 30 days of purchase if you are not satisfied. In addition, there is a 2-year statutory warranty on all our products, which means that we will repair or replace the product if a problem arises within this period that is not your fault.
Dispatch
Here you will find all information about our shipping methods and delivery times. We do our utmost to get your order to you as quickly as possible, so that your little one can quickly shine in our cute rompers. Do you have any questions about shipping? Please feel free to contact us!
After you have placed your order, we aim to ship it the same working day or the next working day. The exact delivery time depends on the shipping method and destination, but you can usually expect your package within 1-3 working days. Once your order has been shipped, you will receive an email with a track & trace code so you can track the status of your package.
If for any reason you are not completely satisfied with your purchase, you will receive your money back, no questions asked, within 30 days of placing your order.
We will send tracking information to the email address associated with your order once the item has shipped. If you have not received tracking information and it has been more than 2 business days, please contact us.
If you are ordering as a gift for someone, please enter your email address to receive all summarized information, but also enter the recipient's name and shipping details. We ensure that all prizes and receipts are kept out of the package.
Payments
Here you will find all information about our safe and easy payment methods. We strive to make the payment process as smooth as possible, so you can focus on choosing the perfect baby rompers. Do you have any questions about payments? Please feel free to contact us!
We accept PayPal, Visa, MasterCard, Discover and American Express, but please feel free to contact us for other payment options.
If for any reason you are not completely satisfied with your purchase, you will receive your money back, no questions asked, within 30 days of placing your order.
Yes, we definitely offer discounts for large quantities! For orders of 5 to 15 pieces you will receive a discount of 5%, and for orders of 16 pieces or more you even get a 10% discount. Contact us for a personal promotional code and take advantage of this attractive offer!
Enter your discount code in the " Discount code " field in your shopping cart and click " Apply " to apply the discount.